zlacker

[parent] [thread] 59 comments
1. cirno+(OP)[view] [source] 2020-04-14 19:10:44
> “We support every employee’s right to criticize their employer’s working conditions,” a spokesperson said, “but that does not come with blanket immunity against any and all internal policies.”

What a strange statement. "We support their right to criticize their working conditions, only actually we don't at all"

replies(13): >>mandel+X >>TAForO+41 >>AQuant+O1 >>ozim+D2 >>jasode+33 >>folkha+L3 >>totalZ+f4 >>vkou+06 >>jhaywa+1a >>prox+Ia >>mcguir+7b >>fmajid+re >>NotSam+ri
2. mandel+X[view] [source] 2020-04-14 19:15:44
>>cirno+(OP)
Strange is standard these days.
3. TAForO+41[view] [source] 2020-04-14 19:16:03
>>cirno+(OP)
https://www.whistleblowers.gov/

> You have the right to report if your workplace is unsafe during the COVID-19 pandemic.

Amazon has to create the appearance that they aren't violating federal law

4. AQuant+O1[view] [source] 2020-04-14 19:19:18
>>cirno+(OP)
Standard corporate Newspeak. Make knowing exactly what you "can" say such a landmine ridden pursuit you stay silent, while avoiding contradiction of federal law.
5. ozim+D2[view] [source] 2020-04-14 19:24:05
>>cirno+(OP)
I don't see anything wrong about that...

Because that is if you don't agree with company policy or whatever company is doing, you should not work there. They should lose all employees and go bust.

In practice I understand one would like to disagree and things should change to better. But life is not that simple, so if you can afford quitting please do so (if you are wealthy enough even in their face saying what they should do better), if you somehow cannot afford that, for the sake of your close ones really put your head down and work your way through... there is nothing bad I could say about such person, those are just circumstances.

That said - for all those assholes that should say something because they have their comfortable position in a company ... fuck them really bad!

That is why I highly regard Snowden, he had comfortable position, yet he went against all of that. If he would be someone oppressed and making barely living wage that would be just a normal thing that someone would like to fight for a better life ....

replies(2): >>jerome+r3 >>shawnz+64
6. jasode+33[view] [source] 2020-04-14 19:26:33
>>cirno+(OP)
>What a strange statement. "We support their right to criticize their working conditions, only actually we don't at all"

Without seeing the actual policy, my guess is that "criticizing" is something employees can do internally within the company. However, you can't post public tweets about it.

In other words, "don't air dirty laundry".

This type of distinction is very common in typical employee policies. Likewise, it's common for a CEO for VP to say to the employees "I have an open door policy so if you see something wrong, tell me." -- but common sense should tell you that the CEO does not mean for the employee to post an "open letter to the CEO" on Twitter or NYTimes for the public read as well.

I know of no well-known company that encourages employees to publicly criticize their workplace.

replies(1): >>alexan+n3
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7. alexan+n3[view] [source] [discussion] 2020-04-14 19:28:17
>>jasode+33
Uh great... yeah just walk right into the CEO's office and tell them what's wrong... 0% chance of that coming back to affect your career....
replies(3): >>bavell+i5 >>lnsru+Q6 >>Binary+Yp
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8. jerome+r3[view] [source] [discussion] 2020-04-14 19:28:22
>>ozim+D2
We can always count on someone on Hackernews to defend billion dollar companies in the face of workers abuse "they could always quit!". They clearly don't care if you criticize internally, there is a need to expose those bad practices in the press.
replies(1): >>ozim+bb
9. folkha+L3[view] [source] 2020-04-14 19:29:42
>>cirno+(OP)
"You're welcome to voice your concerns, but we're probably gonna fire you if you do."

If anyone is looking a corporate-speak translation here ya go. It's direct signaling to potential dissidents that their employment is not guaranteed if they decide to speak-up, no other way to read this.

replies(1): >>lanste+uB
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10. shawnz+64[view] [source] [discussion] 2020-04-14 19:31:23
>>ozim+D2
What if you actually believe in the company and what they do? Does that mean you must support each and every policy that the company instates?
replies(2): >>ozim+Bc >>wolco+CL
11. totalZ+f4[view] [source] 2020-04-14 19:31:55
>>cirno+(OP)
It doesn't seem politically smart to me for Amazon to so blatantly open itself up to state and federal investigation, at a time when the president of the United States hates their leadership's guts and the Democratic Party is on a massive pro-workers kick.

Amazon has spent billions trying to replace the human component of its distribution. It would utterly fall apart if warehouse workers stop working. What's wrong with letting them share in the wealth, giving them masks and gloves, and reducing the throughput a little bit so that people don't have to work in close proximity to each other?

This doublespeak bullshit from Amazon is a pretty glaring symptom of a larger problem, perhaps (if I may editorialize) Bezos's resentment that he has to employ warehouse workers at all.

When all of this is said and done, I think Amazon is going to make ungodly sums of money and everyone will hate Jeff Bezos for how he treats the little guys.

replies(2): >>madame+w6 >>dnissl+0h
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12. bavell+i5[view] [source] [discussion] 2020-04-14 19:36:53
>>alexan+n3
With a good CEO, your career might actually get a bump if you give them honest and helpful feedback.
replies(3): >>__abc+E5 >>save_f+T8 >>greedo+8c
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13. __abc+E5[view] [source] [discussion] 2020-04-14 19:39:31
>>bavell+i5
In my experience those CEO's are extremely rare ... don't know how common my experience has been.
replies(1): >>mtnGoa+kg
14. vkou+06[view] [source] 2020-04-14 19:42:08
>>cirno+(OP)
The statement is deliberately vague, so that anyone who wants to speak up will think twice about it.

Other major tech firms have done the exact same thing when employees have raised concerns.

They make it clear that they won't retaliate against you if you don't do the wrong things, but they won't actually enumerate what those wrong things are. It's like an extended round of the Chairman's Game. [1] [2]

[1] The game forbids its players from explaining the rules, and new players are often informed that "the only rule you may be told is this one". https://en.wikipedia.org/wiki/Mao_(card_game)

[2] The game is named in honor of a famous politician who was very well known for coming up with a lot of rules for his subjects to follow, without bothering to explain to them what the rules were.

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15. madame+w6[view] [source] [discussion] 2020-04-14 19:45:44
>>totalZ+f4
>reducing the throughput a little bit so that people don't have to work in close proximity to each other?

The funny part is they already are, for non-essential items.

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16. lnsru+Q6[view] [source] [discussion] 2020-04-14 19:47:10
>>alexan+n3
Did exactly this! Just it wasn’t CEO, only a Vice President. I mentioned bugs and lack of testing in a polite way, also offered how test system could be designed to automate testing. There was a committee created to do inspection of my code and to analyze, why I do so many bugs. I’ll never tell anybody, how to operate better after this “incident”. The months were hell and I am pretty sure, I’ll be fired during next downsizing round.
replies(4): >>S_A_P+z9 >>ignora+Dh >>NotSam+Ai >>bobong+8n
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17. save_f+T8[view] [source] [discussion] 2020-04-14 19:59:28
>>bavell+i5
good CEOs create situations that allow people to provide feedback in a safe and supportive way, through things like town halls, anonymous feedback messaging, etc. so employees aren't forced into high-stakes interactions like marching into their office.
replies(1): >>greedo+lc
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18. S_A_P+z9[view] [source] [discussion] 2020-04-14 20:02:30
>>lnsru+Q6
First, good on you for trying to make a difference. Second, without painting with too broad of a brush here I would say that depending on the size of your organization this is the exact wrong layer to complain to. The VPs can be in the spot where they want to be perceived as running the show so the C levels can take care of the vision. If there was a CTO at your company that may have been the better move.

Either way, Im sorry to hear that things went south after complaining and it sounds like it just got bruised egos involved.

replies(1): >>oblio+X9
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19. oblio+X9[view] [source] [discussion] 2020-04-14 20:04:13
>>S_A_P+z9
It's almost never the right move. The CTO doesn't know you, but he does know the people who report to him.
replies(1): >>outwor+Xe
20. jhaywa+1a[view] [source] 2020-04-14 20:04:47
>>cirno+(OP)
"Sovereign is he who decides the exception"[1]. It's a classic authoritarian/totalitarian posture.

[1] https://en.wikipedia.org/wiki/Carl_Schmitt#Political_Theolog...

replies(1): >>acepha+dr3
21. prox+Ia[view] [source] 2020-04-14 20:08:08
>>cirno+(OP)
Doublespeak.
22. mcguir+7b[view] [source] 2020-04-14 20:10:20
>>cirno+(OP)
Not at all. They'll support your right to say what you want. They'll fire you anyway, but ... Go, you!
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23. ozim+bb[view] [source] [discussion] 2020-04-14 20:10:30
>>jerome+r3
Good luck reading the first part only mate! After you cool down read 4th and 5th paragraph, if you would make it to 3rd maybe you would notice something more...
replies(1): >>wolco+VK
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24. greedo+8c[view] [source] [discussion] 2020-04-14 20:16:35
>>bavell+i5
If the company is larger than 500 people, the CEO doesn't have the bandwidth for this type of feedback. He'll either figure out that his reports (CTO or lower) are not doing their jobs, or that you're a troublemaker. Odds are he has hired the CTO and had significant influence on hiring those below the CTO. So he's invested in that CTO. You, you're some rando coming up talking about stuff that makes you look incompetent.
replies(2): >>Psylad+GA >>bavell+Lz1
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25. greedo+lc[view] [source] [discussion] 2020-04-14 20:17:31
>>save_f+T8
A Townhall meeting is in no way a safe and supportive place to provide feedback. Only anodyne questions are asked as people generally know better than to tell the Emperor he has no clothes...
replies(1): >>wolco+mJ
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26. ozim+Bc[view] [source] [discussion] 2020-04-14 20:19:31
>>shawnz+64
That is a good counter question... I don't have to name people who believed their company was doing the right thing but was in reality setting death camps.

But in reality they (bad guys) were using line workers who could not really make right or wrong because they were not educated on the front line doing atrocities. Fuck you is about people who are educated enough that they could spot slimy stuff (though they were enough removed from bad stuff to not "spot" the bad stuff) but still stick to their comfortable life.

27. fmajid+re[view] [source] 2020-04-14 20:28:33
>>cirno+(OP)
The National Labor Relations Act of 1935 protects employees rights, and Google had to settle with the NLRB on precisely this issue. There is one little difference, I am not a lawyer so I don't know if it is crucial for Amazon or not: in this case the fired employees were protesting other employees' working conditions, not their own.
replies(1): >>YokoZa+f31
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28. outwor+Xe[view] [source] [discussion] 2020-04-14 20:31:55
>>oblio+X9
> It's almost never the right move. The CTO doesn't know you, but he does know the people who report to him.

And they will come down on those people HARD! "Why is your employee complaining to me? Why aren't you doing your job?"

And down the line it comes crashing down. And meteor lands on your face.

replies(1): >>wolco+6I
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29. mtnGoa+kg[view] [source] [discussion] 2020-04-14 20:42:22
>>__abc+E5
I feel like its a myth... no one i know works in a place where anyone can walk into the CEOs office, be brutally honest and not have some time of blowback in one way or another(or really any level). All those who tried have not faired well.
replies(1): >>achill+0q
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30. dnissl+0h[view] [source] [discussion] 2020-04-14 20:46:12
>>totalZ+f4
What's wrong with letting them share in the wealth, giving them masks and gloves, and reducing the throughput a little bit so that people don't have to work in close proximity to each other?

They're addressing all of your points, aren't they?

- $2 raise during this time

- masks and temp checking

- prioritizing essential items for fulfillment and delaying non-essential shipments

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31. ignora+Dh[view] [source] [discussion] 2020-04-14 20:49:10
>>lnsru+Q6
> Did exactly this!

Reminds me of this news.yc thread, "We may get fired and I don't know what to do" [0], which had a follow-up from the OP with full backstory ~7 years later, "I stood up to my boss, then he got promoted" [1].

[0] https://news.ycombinator.com/item?id=6309766

[1] https://news.ycombinator.com/item?id=21766903

32. NotSam+ri[view] [source] 2020-04-14 20:52:58
>>cirno+(OP)
Why is amazon so clueless. These firings seems like bad policy, seem to be very likely illegal (they have so much money it won't matter though to pay fines). And it's terrible PR. And for people that pay attention (including hacker news people) it makes them look terrible.

Four bad outcomes. All they do is "remove a troublemaker" from their standpoint. Why not just address the issues? They look like they want to bring back the days of company towns and central control. This doesn't make me want to work there, it's a strong dis-incentive for that.

replies(1): >>rglull+Zi
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33. NotSam+Ai[view] [source] [discussion] 2020-04-14 20:54:34
>>lnsru+Q6
Not every company is like that, but probably a lot of leaders are cover their ass types. I'm the leader of engineering in my startup, I'm trying my best to encourage open ideas and criticism. Perhaps that's why I've never been a top leader in a big company (1/2 ;-)))
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34. rglull+Zi[view] [source] [discussion] 2020-04-14 20:56:59
>>NotSam+ri
Forget about working there. Does it stop you from buying their products?
replies(1): >>maland+3u
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35. bobong+8n[view] [source] [discussion] 2020-04-14 21:20:49
>>lnsru+Q6
> I mentioned bugs and lack of testing in a polite way, also offered how test system could be designed to automate testing.

Did the same a while ago, with my CEO. Instantly removed from overseeing the biggest project we have in the works. Also removed from all communications about the project and privileges to view project-related documents revoked.

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36. Binary+Yp[view] [source] [discussion] 2020-04-14 21:36:33
>>alexan+n3
The best version I remember hearing about is a janitor pitching the idea of Flaming Hot Cheetos:

https://news.ycombinator.com/item?id=20227175

https://www.washingtonpost.com/news/morning-mix/wp/2018/02/2...

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37. achill+0q[view] [source] [discussion] 2020-04-14 21:36:41
>>mtnGoa+kg
I was booted out of my first employer within 90 days of stepping into the company's "open-door CEO" office to bring up the subject of scheduling time with my boss (directly reporting to the CEO) to discuss a job promotion. My boss was the first one who brought it up and I took the initiative. Even typing this right now I feel dumb. But I had no idea how sensitive people are with retaining their status in an artificial hierarchy. I do now!
replies(1): >>ignora+Gr1
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38. maland+3u[view] [source] [discussion] 2020-04-14 21:59:53
>>rglull+Zi
This.

It doesn't really matter what Amazon does (see this comment https://news.ycombinator.com/item?id=22871216), the woke crowd has already made up their mind about the company and will criticize them regardless. The only thing that is going to satisfy the woke crowd is Amazon's failure.

Their best strategy is to focus on being the most customer centric company so that people like myself and millions upon millions of others keep buying from them.

I worked at another company the woke crowd loved to hate on and no matter how much more actual woke stuff our company did, the woke crowd still promoted the less woke company with the more woke brand because we were Goliath and they were David. We should have stopped wasting our effort to appease the unappeasable and just focused on being customer-centric like Amazon does. The loudest critics aren't trying to build a better world. They are trying to signal to others about how woke they want others to think they are.

This doesn't mean that Amazon and my previous employer shouldn't do good things. They should and do. What it means is that they should do it because those things are the right thing and they should pay no mind to the haters because haters are gonna hate. You can't be Goliath and not get hated on.

replies(2): >>wolco+UJ >>mercer+hH1
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39. Psylad+GA[view] [source] [discussion] 2020-04-14 22:50:47
>>greedo+8c
>You, you're some rando coming up talking about stuff that makes you look incompetent.

Or worse, threatening to make his choices look incompetent.

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40. lanste+uB[view] [source] [discussion] 2020-04-14 22:57:21
>>folkha+L3
You can do whatever you want on your last day at Amazon.
replies(1): >>krapp+XC
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41. krapp+XC[view] [source] [discussion] 2020-04-14 23:09:47
>>lanste+uB
Every day is Day One at Amazon, even your last day.
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42. wolco+6I[view] [source] [discussion] 2020-04-14 23:55:59
>>outwor+Xe
Come down hard on his people? Probably come down hard on your manager.
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43. wolco+mJ[view] [source] [discussion] 2020-04-15 00:07:46
>>greedo+lc
If you get a survey about your boss always answer positively. Chances are they are using you as a way to get that person out and using you as cover. No matter what your feelings for the boss realize that they usually want to cut the department or reduce the voice of your department. Life will not be better after.
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44. wolco+UJ[view] [source] [discussion] 2020-04-15 00:14:05
>>maland+3u
Let me guess you worked at Uber and Lyft was the darling?

Not sure treating employees badly makes for a better world. Perhaps more profit at the top makes for a better world for some.

replies(1): >>maland+mK
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45. maland+mK[view] [source] [discussion] 2020-04-15 00:17:51
>>wolco+UJ
Nope. I worked at a different company.

This isn't even about people at the top. When everyone is on the same team and owns equity in that collective endeavor, someone that goes outside to publicly bad mouth the team is hurting everyone on their team. That's some Grade-A anti-social behavior. I'm an IC and far from the top, but I never want to work with such people who use righteous indignation to justify their anti-social actions.

These two people are two nobodies who took it upon themselves to be the arbiters of judgement and instead of checking with their colleagues to see if their views were collectively aligned with the consensus of their colleagues. They should be asking themselves "AITA?". If you are whipping up public outrage that hurts your colleagues without validating if there is consensus among your colleagues, the answer to that question is unequivocal "yes".

“The surest way to work up a crusade in favor of some good cause is to promise people they will have a chance of maltreating someone. To be able to destroy with good conscience, to be able to behave badly and call your bad behavior 'righteous indignation' — this is the height of psychological luxury, the most delicious of moral treats.” ― Aldous Huxley, Crome Yellow

replies(2): >>NotSam+Wh1 >>sizzle+sk1
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46. wolco+VK[view] [source] [discussion] 2020-04-15 00:24:35
>>ozim+bb
I didn't keep reading. I found your paragraph structure difficult to want to follow.

You give one line. This draws you in.. 3 then 4 sentences which explains your point and I decide to stop reading. Your third paragraph was bigger than all of the others combined. Your fourth is small followed by a bigger last paragraph.

Beef up 2 that is where you make your key point.

Keep the last line short.

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47. wolco+CL[view] [source] [discussion] 2020-04-15 00:31:16
>>shawnz+64
Sounds like that person has been drinking the kool-aid. Believe in what? For those people they would support all policies for the greater company good.
replies(1): >>shawnz+2O
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48. shawnz+2O[view] [source] [discussion] 2020-04-15 00:54:02
>>wolco+CL
> Believe in what?

The idea that using logistics technology to enable fast and efficient delivery of household goods is a nice thing to have in our world?

> For those people they would support all policies for the greater company good.

That's just a narrative you are constructing. Obviously it doesn't apply to the whistleblowers in question here or they wouldn't have spoken out in the first place.

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49. YokoZa+f31[view] [source] [discussion] 2020-04-15 03:29:32
>>fmajid+re
The NLRA protects workers seeking "mutual aid and protection". This is very clearly covered.

https://www.dol.gov/olms/regs/compliance/EO_Posters/Employee...

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50. NotSam+Wh1[view] [source] [discussion] 2020-04-15 06:21:01
>>maland+mK
I think your view leads to nothing mattering, and big companies should always be saved, preserved, because you'll be hurting some of the people in the company. Can a company do such terrible things that it actually matters? I believe your philosophy leads to an idea that it just doesn't matter.
replies(1): >>rglull+Xi2
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51. sizzle+sk1[view] [source] [discussion] 2020-04-15 06:58:20
>>maland+mK
Your post can be summed up with the general truism: "don't bite the hand that feeds you".

"These two people are two nobodies who took it upon themselves to be the arbiters of judgement and instead of checking with their colleagues to see if their views were collectively aligned with the consensus of their colleagues."

The article stated a thousand Amazon employees accepted the event invite before it was deleted by management, which goes without saying that they had enough group interest internally to warrant the event... which is within the purview of their already established employee interest group.

Source: Amazon Employees For Climate Justice @AMZNforClimate We're a group of Amazon employees who believe it’s our responsibility to ensure our business models don’t contribute to the climate crisis. Views ≠ Amazon.

https://twitter.com/AMZNforclimate

These employees are only guilty of voicing their dissent publicly and running afoul of corporate PR policy. We are all entitled to voicing our opinions and beliefs and rallying around a cause individuals are passionate about e.g. climate change impact, Google ending military/China contracts, etc. The unfortunate way I've seen this play out is that at-will employment means an employer is free to sever your relationship at any time with them and can do so under the cloak of bad performance, violating company policy, etc. and it will be an uphill battle to prove retaliation in court when they have the best legal team money can buy. Best to be prepared to look for employment elsewhere if you are organizing a group event to expose your employer to negative PR when on their payroll.

replies(1): >>mercer+EH1
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52. ignora+Gr1[view] [source] [discussion] 2020-04-15 08:42:48
>>achill+0q
https://en.wikipedia.org/wiki/Psychopathy_in_the_workplace

https://en.wikipedia.org/wiki/Machiavellianism_in_the_workpl...

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53. bavell+Lz1[view] [source] [discussion] 2020-04-15 10:30:32
>>greedo+8c
True, you shouldn't expect the CEO of a large company to listen to the FNG or scrub who bypasses the chain of command. But a good CEO will recognize and reward those who bring them valuable input through the proper channels.
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54. mercer+hH1[view] [source] [discussion] 2020-04-15 11:55:40
>>maland+3u
For some reason I feel that I should be honest about downvoting your comment just because of the insane number of sentences mentioning 'woke' <x> and <y>. I just tend to zone out when commenters bore the shit out of me mentioning some kind of 'woke' adversary. It should be beneath all of us.
replies(1): >>rglull+A52
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55. mercer+EH1[view] [source] [discussion] 2020-04-15 12:01:19
>>sizzle+sk1
you're replying to what I've marked as a right-wing brazilian. In my experience these types glorify even the Trumpian America and don't have any awareness of their local issues because they're 'middle class' and never have to interact with any brazilians beneath them, as all those other brazilians just never put in the effort.

I'd love to be proven wrong though.

FWIW: my experience with Brazilian Google-employees is that their lives are shockingly insulated from the rest of the country. home -> car -> guarded parking -> <entertainment> -> home. we admittedly privileged expats got to experience more than them even, at times!

replies(1): >>maland+e95
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56. rglull+A52[view] [source] [discussion] 2020-04-15 14:36:05
>>mercer+hH1
> It should be beneath all of us.

He said, while commenting down-thread with very rational-debate-provoking labels of "Trumpian America" and "Right-wing Brazilians who don't care about the society and the situation in their country".

replies(1): >>mercer+wh3
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57. rglull+Xi2[view] [source] [discussion] 2020-04-15 15:38:19
>>NotSam+Wh1
The take I have on this: I will only take the critics seriously if the stand they take puts something for them to lose. Basically, Skin in the Game.

If you criticize your employer by putting other sectors of the company in a fragile position and still think you should not face any consequence, you have no SITG.

Simply put: no symmetry in the risk you are taking => no weight to your words => I just don't care at what you say.

Likewise, if you just learn about a perceived misdeed from a company and all that you can say is "This does not make me want to work there" but it does not make you say "I will not allow myself the benefit of consume something that was achieved through bad working conditions", you have no SITG. You don't work there already, you are not losing anything -> no weight to your words => I don't care at what you say.

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58. mercer+wh3[view] [source] [discussion] 2020-04-15 20:42:34
>>rglull+A52
Yeah, fair enough. Sometimes I just get angry and I know it doesn't help.
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59. acepha+dr3[view] [source] [discussion] 2020-04-15 21:37:44
>>jhaywa+1a
All sovereign governments are exceptional in Schmitt's view. Our constitution grants that power to Congress specifically.
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60. maland+e95[view] [source] [discussion] 2020-04-16 14:53:31
>>mercer+EH1
I don't live in Brazil anymore and haven't in years and I voted for João Amoedo. Bolsonaro and the PT are both awful.

Lastly, the ad hominems have no place on HN.

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