So, what am I doing wrong? How do I get the authentic Teams user experience that everyone else here seemingly has?
Meetings work great. Compatible equipment in room makes everything feel seem less. Collaborative editing and file sharing are both awesome.
Every time it’s brought up on HN I get the feeling that people here use collaborative tools in a very different way I do. They mostly want something to chat via text which I and most of the people in my area of work use very little. I think that’s where the disconnect comes from.
Teams is not primarily a text chat software. It’s not built for this purpose as that’s not how most office workers collaborate. That’s quite obvious.
This isn't sarcasm or anything, I really mean it. If you're somehow on Teams' happy path and it does what you expect then I'm envious, I wish I was you and I am grateful that it's helpful to you at least.
For me, though, the frustration stems from being forced to use it at work, which amplifies every quirk tenfold. Minor annoyances like duplicated groups of the same people (splitting chat histories across sessions), the "every team is a SharePoint site" bloat, and the massive resource drain (though that's easing as hardware improves) add up fast.
That is to say that they also relay all of their calls through datacenters half a continent away, so if you're close to one of those then it's fine but the further you are the more likely you are to accidentally talk over people and so on, there's no peer-to-peer, even 1:1 calls are relayed with Teams; making Google Meet and Jitsi perform "better" (though people can't explain why).
Then there's the dev-side slop: mangled code snippets in chats, meeting controls jammed at the top (pulling your eyes away from the camera), and—God help you: if you've ever tried building chatops integrations on it, you'd break down and cry. Like, real, actual office-bathroom breakdown tears.
The main thing that trips me up is that I often confuse my Outlook calendar for me Teams calendar - because they look almost the same but work completely differently.
Makes you wonder how many teams does Microsoft have working on calendars.
That's insightful. I gather your workday is a blend of collaborative document writing or video calls?
At work, I'm at my best when I'm not in meetings nor documents. I'm writing text all day, some for computers, some for humans. But I can see how I'm in the minority across the spectrum of knowledge work.
Teams fails every day at its basic purpose. Chats are confusing, the threaded ones being utterly useless. Constantly have to use the mouse to do basic stuff like address people or change channel. Stuff randomly breaks all the time, syntax highlighting seems to break in some new way every other week. It's complete garbage software and a massive regression for those of us who remember proper, simple chat software from decades ago.
I now use Slack, Zoom, Google Workspace etc. and don’t enjoy the experience at all. It feels low quality and messy compared to Teams.
I don't believe you.
Making App integrations for Slack to basically anything is pretty close to a joyful experience, the rest of it is comparable to other chat systems perhaps, but are you really telling me with a straight face that developing applications atop Teams (that do more than just plug other Microsoft things together) is actually a superior experience?
I get that opinions are subjective and all that, but so you understand: I'm having the same reaction as if someone said to you that contracting gangrene is preferable to a walk in the park.
It's just not good. When you compare it to Slack, etc. it's just constantly awkward and getting in the way. And it tries to do too much, on top of that.
Slack is rapidly getting shittier though, so.
The problem is that it’s a perfectly fine video meeting application (although what sociopath decided entering a meeting unmuted was a proper default), but many orgs try to push it as their chat application too. The UX for that is awful. And for some of us that is the primary way we communicate. I started working from home in 2008, collaborating on code over Freenode long before that. Most eng teams I’ve been on these past 20 years coordinate on chat. It’s hard when the business people think Teams is fine and then the rest of us have to use busted software.
Also, it HAS to rename my files.
Also sending code barely works, and not for long messages
This is just on top of my head
I am not sure if this is a server side thing at Microsoft, or a problem with the application itself. True under Windows, Linux, via local app, and via the web app.
For larger meetings (> 50 people), we use zoom. Unlike teams, zoom generally just works. Quite well in fact.
Teams is simply crap software, forced upon us. If we could jettison that and Outlook, I would be grateful. Though our IT looks at us in an unblinking stare, if we ask them to allow us to use any of the better clients on mobile, laptop, desktop, windows or linux. Its almost as if our third eye in the middle of our forehead opened up.
As for your reaction: if your experience is so different, a useful attitude might be to ask why you have such an absurdly negative viewpoint.
To tell you the truth I always assumed it was because Microsoft didn’t really care about chatops or any integration that was not within their ecosystem (or a website). The experience is consistent with that viewpoint.