Kudos for at least trying to address this, MS should hang their head in shame, this is not the hardest problem to solve these days. If we could do it in 1995 they should be able to do it 30 years later.
So, what am I doing wrong? How do I get the authentic Teams user experience that everyone else here seemingly has?
Meetings work great. Compatible equipment in room makes everything feel seem less. Collaborative editing and file sharing are both awesome.
Every time it’s brought up on HN I get the feeling that people here use collaborative tools in a very different way I do. They mostly want something to chat via text which I and most of the people in my area of work use very little. I think that’s where the disconnect comes from.
Teams is not primarily a text chat software. It’s not built for this purpose as that’s not how most office workers collaborate. That’s quite obvious.
The problem is that it’s a perfectly fine video meeting application (although what sociopath decided entering a meeting unmuted was a proper default), but many orgs try to push it as their chat application too. The UX for that is awful. And for some of us that is the primary way we communicate. I started working from home in 2008, collaborating on code over Freenode long before that. Most eng teams I’ve been on these past 20 years coordinate on chat. It’s hard when the business people think Teams is fine and then the rest of us have to use busted software.