Unfortunately, this is an incorrect response from a front-line AI support bot. We did roll out a change to improve the security of sessions, and we're investigating to see if it caused any problems with session invalidation. We also do provide a UI for seeing active sessions at cursor.com/settings.
Apologies about the confusion here."
AI companies are going to prove (to the market or to the actual people using their products) that a bunch of "simple" problems aren't at all simple and have been undervalue for a long time.
Such as support.
That would only be true if you were correct that your AI can handle complex tasks. If you want to sell dowsing rods, you probably don't want to structure your own company to rely on the rods.