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[return to "Cursor IDE support hallucinates lockout policy, causes user cancellations"]
1. AstroB+8Y3[view] [source] 2025-04-15 20:55:00
>>scared+(OP)
From cursor developer: "Hey! We have no such policy. You're of course free to use Cursor on multiple machines.

Unfortunately, this is an incorrect response from a front-line AI support bot. We did roll out a change to improve the security of sessions, and we're investigating to see if it caused any problems with session invalidation. We also do provide a UI for seeing active sessions at cursor.com/settings.

Apologies about the confusion here."

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2. acedTr+TY3[view] [source] 2025-04-15 21:00:38
>>AstroB+8Y3
lol this is totally the kind of company you should be giving money too
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3. idopms+7Z3[view] [source] 2025-04-15 21:02:26
>>acedTr+TY3
I mean to be fair, I like that they're putting their money where their mouth is so to speak - if you want to sell a product based on the idea that AI can handle complex tasks, you should probably have AI doing what should be simple, frontline support.
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4. zanell+ZZ3[view] [source] 2025-04-15 21:07:21
>>idopms+7Z3
> you should probably have AI doing what should be simple, frontline support.

AI companies are going to prove (to the market or to the actual people using their products) that a bunch of "simple" problems aren't at all simple and have been undervalue for a long time.

Such as support.

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