zlacker

For most software products I use, if the company spent a year doing nothing but fixing P2 bugs and making small performance improvements, that would deliver far, FAR more value to me than spending a year hamfistedly cramming AI into every corner of the software. But fixing bugs doesn't 1. pad engineer's resumes with new technology, or 2. give company leadership exciting things to talk about to their golfing buddies. So we get AI cram instead.

>>ryandr+(OP)
I think it is more externally driven as well, a prisoners dilemma.

I don't want to keep crapping out questionable features but if competitors keep doing it the customer wants it -- even if infrastructure and bug fixes would actually make their life better.

>>shigaw+C4
Last time I saw results of a survey on this, it found that for most consumers AI features are a deciding factor in their purchasing decisions. That is, if they are looking at two options and one sports AI features and the other doesn’t, they will pick the one that doesn’t.

It’s possible AI just seems more popular than it is because it’s easy to hear the people who are talking about it but harder to hear the people who aren’t.