zlacker

Atlassian: surviving since 2002 because no-one could previously build a kanban board or project management app

>>AstroB+(OP)
I think the value is lost on the end user, but it’s more readily apparent to everyone above them.

I’ve talked to many non engineering managers that love Jira, love the reports, the way they can see work flows, do intake etc.

Engineers and even alot of engineering managers loathe it, largely, but I think we’re the collective afterthought

Also, FWIW, a lot of pain people have with Jira is self inflicted by the people who setup the instance and how it works, vs vanilla Jira

>>no_wiz+N3
Did vanilla Jira for a while, battled with a web app that is actively trying to make you hate it—switched our team to Linear, couldn't be happier ever since.

>>9dev+D6
As far as the Atlassian suite goes I do much prefer Trello.

I only mean this all to be fair to Atlassian, that not all issues with Jira derive from anything they’re doing specifically

>>AstroB+(OP)
no the difference is 90% cost savings, which was previously impossible

>>llmsla+ua
How does a company charging 10% their competitor afford to compete on marketing, sales, design, user testing or customer service?

(this is even granting that AI is a 10x speedup for developers, which I don't agree with and no-one has shown)

>>AstroB+Zb
Well for marketing and sales your bigger competitor is already doing the work of showing companies that they want the functionality at all, and the cheaper competitor's sales and marketing pitch can be: we are much cheaper.

This is pretty much what blacksmith.sh does -- GitHub Actions but it's on faster and cheaper hardware. I'm sure they spend non-trivial amounts on marketing but "X but much cheaper" doesn't sound like a difficult sale.

(edit) And the design, sadly, can be as simple as "rip-off bigger competitor" -- of course if one day you are the big competitor because you "won" in the market, you'll need to invest in design, but by then I guess you'll have the money?

>>AstroB+Zb
they dont, which is why these companies are going to get smoked. a small team of people will compete with atlassian head on. the whole saas business model is under threat