zlacker

> I gather most people are just using the apps and have no idea how they’re built.

Because people who develop these only care about one thing: ease of development. They couldn't care less about what users say, and if they cared they wouldn't understand users, because users don't use terms like "latency", or "startup time", or "lag".

>>troupo+(OP)
Do you have any idea of the software development cost? You may care about your users all you want, maintaining web app and its desktop native counterparts (would you like distinct windows/linux/macos versions?) may be completely unaffordable.