As a result I installed the "Control Panel for Youtube" chrome plugin and Im able to fix it back to 6 videos per row. I also found I could make shorts play in the traditional youtube player by default - which is an added relief.
Unfortunately UX teams aren't actually paid to make great UX, especially at large corps and any place ad-driven. They're paid to move the metrics and move the revenue line.
this is the story of the big company web sites
- huge budget
- best programmers
- terrible design
- terrible usability
- doesnt make sense
- gets worse over time
it's unreal. seen on many major sites.
Some of the revelations from the various lawsuits against Google by the US and other governments over the years have been about this.
The company replaced leaders who cared about users with leaders who cared about revenue optimization and those leaders changed the direction of the company to what we all see in all of their products these days.
The fewer videos they have in focus at a time, the more accurate their algorithms can be.
Relevant articles:
https://www.nngroup.com/articles/simplicity-vs-choice/
https://www.nngroup.com/articles/short-term-memory-and-web-u...
https://www.nngroup.com/articles/working-memory-external-mem...
I'm also starting to think that no large company will ever act in the best interest of their customers unless required to do so by regulation. As long as those customers are individuals.
Maybe the regulation we need is that companies like Google can't have "ad supported" products that are simultaneously sold as products to users. Either you're selling a product to users, or really running an advertising platform. It can't be both.