zlacker

This is inevitable when a company has a revenue model where they claim to serve both users and advertisers. The wants of each will always be diametrically opposed. The customer with the deepest pockets always wins, which are the advertisers.

I'm also starting to think that no large company will ever act in the best interest of their customers unless required to do so by regulation. As long as those customers are individuals.

Maybe the regulation we need is that companies like Google can't have "ad supported" products that are simultaneously sold as products to users. Either you're selling a product to users, or really running an advertising platform. It can't be both.