Each had an issue as a result of Amazon’s shady practices. One was returned, sold as new. The replacement was defective.
So I ordered another model. First was damaged in transit. Second was a return that another OEMs charger.
I said “fuck this” and went to Best Buy, paid approximately the same price and had an actual, new, working Chromebook for my son.
My account is not closed (but they "reserve the right to close it" anytime). I am glad I have no kindle or DRM stuff...
I tried to get an explanation, but just got a robot email.
I will never buy there anymore. Even if some stuff are hard to find elsewhere