zlacker

> Talking to a human.

Fun twist: state of the art is RAG for call centre operators, so you’re talking to a human but _they_ are being prompted by AI.

>>DougBT+(OP)
Not sure if its state of the art now.

ASAPP has been doing that for literally years.

>>htrp+D1
"AI" prompts have been used for a long, long time in hospital call centers to help diagnose and treat by phone. But I think a crucial distinction is those call centers are staffed by RNs so there's enough expertise to help know when the system goes off the rails.