zlacker

I found the entire Hartsfield experience, ironically, to mirror that of Chick-fil-a. You see a very long line, get a sense of dread of having to wait in it, and in 5-10 mins that whole line disappears.

I remember one time arriving to Hartsfield just an hour before my flight was supposed to take off, saw that the TSA line spilled out into the entrance area of the airport (due to half the security checkpoints being closed for whatever reason), and, at this point, I've made my peace with missing the flight. Just 10 mins later, I got to the front of the TSA line.

The way they managed to unwrangle such a huge line was impressive, and it instantly reminded me of Chick-fil-a at the Georgia Tech student center building. Every time I got to it, I would see a line of 20-30 students, but it never took me more than 10 mins to get my food (from the moment I joined the line, to the moment I walked out).