zlacker

"you entered into a business deal with your customers and unilaterally changed the terms"

This just jumped out at me. Doesn't every agreement/TOS document these days say they can unilaterally change the terms at any time and your only recourse is to stop using the service?

I mean, I guess my point is not that it's ok, but that it emphasizes how "agreements" in our society don't seem to be actual agreements and we go around with the certainty that most will never be enforced, but then people don't always agree.

>>perl4e+(OP)
As with most of these cases, the legal text and the social understanding vary quite significantly. From a legal perspective I would not be surprised to find out that Triplebyte is in the clear here (IANAL). But from a social perspective, they are quite obviously in the wrong.