> Picturing the moderators responsible for steering conversation on Hacker News, I imagined a team of men who proudly self-identify as neoliberals and are active in the effective-altruism movement. (I assumed they’d be white men; it never occurred to me that women, or people of color, could be behind the site.) Meeting them, I feared, would be like participating in a live-action comment thread about the merits of Amazon Web Services or whether women should be referred to as “females.” “Debate us!” I imagined them saying, in unison, from their Aeron chairs.
Imagine wanting to write a piece about any group or any community and having such coarse ideas of who they are and what they believe before you interview them. Do journalists not care about things like biases, cognitive or otherwise and how they can color your opinion of the subject you write about? The sheer lack of self-awareness is part and parcel of the larger problem both people on the right and the left have with the news media in general.
I'm a leftist personally, I tire of the neoliberal bent towards this place too but I have some sense of context and at least try to be aware of how my own worldview can affect the way I understand others. It's always disheartening to read articles, even if they are opinion from authors that really don't even try, even a little--especially when organs like the media, just like tech companies, have a large amount of power and ability to shape public opinion. You have to be looking for toxic and overly reactionary opinions to find them; they do flare up but are generally downvoted/flagged, and given this experience I have, this article really serves as a great example of the Gell-Mann effect as others have pointed out.
Altogether, there are some interesting bits, I had no idea of the personal life stories around dang and sctb, but it was rather painful to wade through the constant recitals of tech bro stereotypes.
This is not quite related to your reply, but I will say it's rather ironic that the author had this expectation of the mods in particular because in my mind they are often the ones rushing to defense of civility and often chide people making comments of the disposition that the author expected them to have. Of course, that might be because I use this site and see dang or sctb's replies to dead comments and they don't, but approaching subjects you intend to learn about in good faith instead of tired stereotypes would be best.
At least partly that is about being topical for their audience. What I am trying to point out is that just because it is written from a different perspective or for a different audience doesn't mean that it is wrong. You and I might dislike things about Hacker News, but by being here we have accepted those things. But when they write about Hacker News, they don't have to fit into the Hacker News narrative like we do. They don't have to avoid calling out what they see as bad or find what we see as good.
That certain topics can't be discussed because they disappear from view is a defining characteristic of Hacker News. But on Hacker News it has always been justified by it not being moderation. "It was flagged by users" is the common explanation. But for someone coming from the outside, that isn't blinded by internal politics, it doesn't really matter as the result is the same. The same is true of other dogmas or faux pas. For their perspective to be damaging it has to go beyond valuing different things.
The other reason I have a bit of a hard time seeing it as judgemental is because they provided a lot of space for other perspectives (and even link to discussions). And those perspective seems consistent with the different positions. The article for example does not only address your perspective on the moderation, but conclude with it. They specifically and at length talk about the style of moderation and mention things like dead comments. You might even say it is the entire premise of the article.
That's a nice way to put it. I'd have said it was a way of coloring the audiences' initial impression of the information with the journalist's own racist and sexist views.
Edit: And, I'd agree that it is a common practice in journalism these days.
It's true that HN readers are not the intended audience for this -- she's writing for the large set of people who have little to no idea what Hacker News is. But the story she's telling in the article is not "here's how cool HN is," nor is it "here's how terrible HN is." It's a story of how HN reflects the tech culture in Silicon Valley and beyond, how politics and our current culture war intersect with the tech sector whether or not we like it, how declaring a space to be non-political has become an implicitly political statement. And I think in that light, it's a pretty good article.
(And dang, I think getting a third moderator in who's non-white and/or non-male might not be a bad thing -- regardless of their level of balding.)
Finally, I agree with your last sentences. sctb and dang are painted in the best possible light throughout apart from the paragraph of the author's expectations. I perhaps was much too mild with my praise at the end of my comment; I did find those parts important and interesting; I don't think I've ever heard of a moderator invoking actual philosophy in their methods of dealing with users. I still believe even if that was the conclusion of the article (the gallant mods fighting the hordes of tech bro sexists), the premise is still flawed because of what I've addressed above, the sexists, racists, etc are a minority contingent, just like there are in most of the popular forums on the internet.
What topics are those? When I hear claims like this, it usually turns out to be a topic that gets plenty of discussion on HN—just not as much as someone feels it should. It never feels like one's favorite topic gets discussed enough (see https://hn.algolia.com/?sort=byDate&dateRange=all&type=comme... for why), but that's not "it can't be discussed".
> But on Hacker News it has always been justified by it not being moderation.
We answer questions about moderation all day. When asked what happened to a submission, we say what happened. If users flagged it we say users flagged it. If we moderated it we say we moderated it. How do you get from that to something sinister?
> "It was flagged by users" is the common explanation.
Yes, because it is the common reason.