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[return to "The Lonely Work of Moderating Hacker News"]
1. mushuf+g51[view] [source] 2019-08-08 18:32:37
>>lordna+(OP)
I liked this article, though I think it missed the best part of Hacker News. To me, Hacker News can feel like walking through Dumbledore's office -- magical and mind-bending collections of incredible devices, ideas, and oddities.

Just yesterday someone posted a comment with links to UI design libraries that I've been subconsciously wishing for in my dreams (humaans, undraw.co), and I used it in a product demo. As a self-taught technologist, HN has exposed me to SICP, functional programming, and just yesterday someone posted a book about Data Structures and Algorithms that I started reading. Dang was quoted as describing HN as a "hall of mirrors" or "fractal tree."

The author's focus on the controversial political parts of HN seems to me like going to a music festival and commenting on the food trucks. Yes, it's part of the experience, but that's not why people go and not what makes it magical.

Communicating the beauty of unfamiliar technical topics to a lay reader is much harder than politics, but the New Yorker has done well at that elsewhere (I like the Sanjay and Jeff profile). Moderation is an interesting topic in its own right, though, especially in the age of the IRA and meme-warfare.

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2. noober+HM1[view] [source] 2019-08-08 23:18:53
>>mushuf+g51
This comment is a very measured critique of the article but one need not be so kind. I imagine you may not be doing it our of mere politeness, I get the sense some comments are bending over backwards as a means to not play into the perspective in this article. I won't be so kind: the author imputed every bias they have about a community they know nothing about and played on stereotypes from the beginning and didn't even shy away from saying it:

> Picturing the moderators responsible for steering conversation on Hacker News, I imagined a team of men who proudly self-identify as neoliberals and are active in the effective-altruism movement. (I assumed they’d be white men; it never occurred to me that women, or people of color, could be behind the site.) Meeting them, I feared, would be like participating in a live-action comment thread about the merits of Amazon Web Services or whether women should be referred to as “females.” “Debate us!” I imagined them saying, in unison, from their Aeron chairs.

Imagine wanting to write a piece about any group or any community and having such coarse ideas of who they are and what they believe before you interview them. Do journalists not care about things like biases, cognitive or otherwise and how they can color your opinion of the subject you write about? The sheer lack of self-awareness is part and parcel of the larger problem both people on the right and the left have with the news media in general.

I'm a leftist personally, I tire of the neoliberal bent towards this place too but I have some sense of context and at least try to be aware of how my own worldview can affect the way I understand others. It's always disheartening to read articles, even if they are opinion from authors that really don't even try, even a little--especially when organs like the media, just like tech companies, have a large amount of power and ability to shape public opinion. You have to be looking for toxic and overly reactionary opinions to find them; they do flare up but are generally downvoted/flagged, and given this experience I have, this article really serves as a great example of the Gell-Mann effect as others have pointed out.

Altogether, there are some interesting bits, I had no idea of the personal life stories around dang and sctb, but it was rather painful to wade through the constant recitals of tech bro stereotypes.

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3. ckris+UP1[view] [source] 2019-08-08 23:51:22
>>noober+HM1
It is a pretty common way to setup these stories, to play into stereotypes to disarm the reader (basically acknowledging their fears) and open them up to something else. It just isn't written for this audience or from its perspective.
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4. noober+612[view] [source] 2019-08-09 02:17:16
>>ckris+UP1
To be clear, I'm aware of the device your talking about. They did that for sure for dang and sctb's character to highlight how they in particular buck the stereotype but throughout the piece the author makes it clear their focus was essentially on the fringe of comments that occur on this site and how they fit into a larger narrative about silicon valley culture. I provided the quote because it is specific evidence the author approached the writing with this perspective towards the site, and should one be totally surprised it is the dominant narrative throughout?

This is not quite related to your reply, but I will say it's rather ironic that the author had this expectation of the mods in particular because in my mind they are often the ones rushing to defense of civility and often chide people making comments of the disposition that the author expected them to have. Of course, that might be because I use this site and see dang or sctb's replies to dead comments and they don't, but approaching subjects you intend to learn about in good faith instead of tired stereotypes would be best.

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5. chipot+fo3[view] [source] 2019-08-09 16:51:11
>>noober+612
The author is certainly bringing her own expectations about HN's common biases and attitudes into play, but some of those biases and attitudes are on slightly ironic display in this discussion, aren't they? For instance, there's a clear subtext -- sometimes open text -- of "this author knows nothing about the HN culture!", basically dismissing the opening where she mentions how she learned about Hacker News originally from her coworkers at the tech startup she'd moved to San Francisco to join. The bias of "I expected the moderators to be a couple of middle-aged white guys" doesn't come from her lack of knowledge of this industry and the HN crowd, it comes from her immersion in it. Also, the moderators are in fact a couple of middle-aged white guys.

It's true that HN readers are not the intended audience for this -- she's writing for the large set of people who have little to no idea what Hacker News is. But the story she's telling in the article is not "here's how cool HN is," nor is it "here's how terrible HN is." It's a story of how HN reflects the tech culture in Silicon Valley and beyond, how politics and our current culture war intersect with the tech sector whether or not we like it, how declaring a space to be non-political has become an implicitly political statement. And I think in that light, it's a pretty good article.

(And dang, I think getting a third moderator in who's non-white and/or non-male might not be a bad thing -- regardless of their level of balding.)

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