zlacker

>>mdp202+(OP)
Amazon is not a secret weapon, poison pill maybe?

This is a company that is actively shooting itself in the foot on all fronts and by the time they realize it’s gone too far they won’t be able to turn the ship fast enough.

>>Action+qY1
People desperately want Amazon to be failing but it just isn't. They made 30 billion in profit in 2023. The rumors of Amazon's demise are greatly exaggerated.

>>BadHum+x02
It’s not that people are wanting them to fail, just that they are being so anti everything whilst their competitors amass.

I’ve got friends who’ve moved from AWS-centric roles to Azure-centric, prime is a dead product walking, twitch is unprofitable, Alexa is dead, and their original business is squeezing users, drivers, and employees. A strong viable Amazon.com alternative and they are done.

>>Action+X82
Sure, a store where you can buy literally everything and have it delivered in days, and they're done.

>>amadeu+xb2
You've just described a whole slew of online stores, their logistics aren't on par yet, but they will be.

>>Action+xd2
Logistics is definitely Amazon's biggest moat. Second biggest would probably be their customer service.

>>jdiez1+Jd2
Which, to be honest, has been downhill - amazon used to be super focused on customer satisfaction, but these days pretty much every interaction I've had with amazon makes me sad - pages of promoted products before I hit the product I'm actually searching for, account execs that don't seem to understand that they're their to fix problems not create them, and honestly AWS is lagging -- too many teams fighting for promotion by creating new services, nobody supporting or maintaining the plumbing.

I make most of my money supporting companies on AWS, but I've stopped recommending it to new shops largely for the same reasons - if you're not big enough for them to knock on your door, they won't answer when you knock on theirs.