This is a company that is actively shooting itself in the foot on all fronts and by the time they realize it’s gone too far they won’t be able to turn the ship fast enough.
I have had so many issues with orders from Amazon recently that they told me I’m on a watch list for returns and could have my account terminated.
I’ve been a customer for about 20 years with this account.
I’ll be shopping at other retailers now.
Each had an issue as a result of Amazon’s shady practices. One was returned, sold as new. The replacement was defective.
So I ordered another model. First was damaged in transit. Second was a return that another OEMs charger.
I said “fuck this” and went to Best Buy, paid approximately the same price and had an actual, new, working Chromebook for my son.