zlacker

>>tagoll+(OP)
Nuance is hard to convey in groups, but I believe that *a small part of the problem is a lack of design*. Many peoples' eyes glaze over when they see a wall of text in an email and they just skim rather than read. Some simple things to enhance communications can be the following.

* Use a few bullet points to put attention on the main points you want to convey.

* Without going overboard, use a tasteful amount of graphic design (bolding one key sentence or whatever).

* Break up a giant nuanced email into sections.

* If something is critical, make it visual: a picture, explainer video, or an infographic can be really useful for something key.

This is harder than it looks. A quote attributed to Mark Twain is "I didn't have time to write a short letter, so I wrote a long one instead." It's a lot easier to go overboard than to distill what needs to be conveyed into the core elements.

>>logica+ac
Appropriately, this doesn’t address the essence of the tweets. With two goals, people will use one as an excuse for the other. They’re receiving the communication. Lists and graphics won’t change that.

>>travis+jn
> With two goals, people will use one as an excuse for the other.

That's a necessary part of having more than one goal. If they weren't in conflict, you'd only have one goal.