zlacker

Zendesk’s mailserver reputation has got to be extremely poor by now. I think they will have trouble with deliverability after this is over. Got about 50 of these today and nearly all of them were categorized as spam before they made it to the inbox despite being nominally “legit”

>>semiqu+(OP)
Unfortunately mail server reputation's based on how rich and important you are and not how much spam you send

>>direwo+X8
Considering I get spam from large U.S. companies because they believed someone else when they used my email to sign up for something, I am inclined to agree with you. No matter how many times I click "mark as spam" in Gmail, it always gets delivered to my inbox.

Credit Karma is the biggest offender off the top of my head. For a company in the consumer datamining business, they sure aren't doing a good job.

>>direwo+X8
Two of the biggest spammers in the world are Salesforce and Hubspot. They should both be blacklisted yet most of their email goes into the inbox.

>>direwo+X8
Well, I got most of the Zendesk inbox-bombing emails into SPAM in Gmail.

All support[at]<company>.zendesk.com were flagged, none of them reached the Inbox.

Most of whatever[at]company.tld were flagged also. I think only Headspace and another that I don't remember got to my inbox. There were some automatic SPAM flags using custom domains that are more or less known: Tinder, Squarespace, TED, ...

So I guess currently their reputation is messed up.