zlacker

If I understand correctly many organizations will not develop original stuff internally, because nobody internally wants to be the one is shouted at if something goes wrong.

>>vladms+(OP)
That's a huge part of it. But also you presumably hired a full-time programmer for a reason, and in almost every case that reason was not to have somebody to write and maintain your CRM system. So any system they build and maintain is not just another thing for you to worry about, it's a huge chunk of time that the developer isn't doing what you hired them for.

>>vladms+(OP)
Depends on the size of the organization.