Anyway, I have been dealing with Zoom for over five years (like most folks). I don’t especially like it, but there’s really no viable alternative. Its video quality is light years ahead of anyone else, and its UI, though still klunky, has become a de facto standard. Everyone knows the UX, and is afraid to use anything else. Classic “the devil you know” conundrum.
I’ve found it really difficult to get non-technical people to use anything else. At one time, I could get folks to use BlueJeans, but that’s gone the way of the Dodo.
It’s a pretty common issue, when adopting FOSS alternatives. The UI is often optimized for FOSS lovers (tech people), not regular mensch. The tech may be great, but the UI is inscrutable. Tech folks just can’t seem to grok how important good UX is.
It’s actually a bit depressing, seeing this type of thing happening. It’s like a slow-motion trainwreck. Inevitable, unstoppable, and we can’t look away.