I was also terrified when ppl would engage with him directly lol
Do you have any photos on social media?
The second one is from the inside of the observatory (89th floor). Folks with media passes were allowed to get closer so that's the crowd you see pictured. He's climbing in the background.
Also, previously through the climb he makes efforts to be deliberate and chooses to interact positively with some of the people. Waving, offering a hand on glass for a high five, making a few jokes at the fans' expense over the headpiece "I offered him a high five. He was too busy on his phone. Kids these days"
My feeling about all this is the presence of many people was something he had rehearsed a lot and decided he was going to stay relaxed and positive about, and that's what he did.
He don't spook easy.