zlacker

I really don’t understand people that say claude has no human support. In the worst case the human version of their support got back to me two day after the AI, and they apologized for being so slow.

It really leads me to wonder if it’s just my questions that are easy, or maybe the tone of the support requests that go unanswered is just completely different.

>>Aeolun+(OP)
They shorted me a day off credit on the first day of offering the 200+ subscription and it took me 6 weeks for a human to tell me "whoops well we'll fix that, cya."

I can't be alone . Literally the worst customer experience I've ever had with the most expensive personal dot com subscription I've ever paid for.

Never again. When Google sets the customer service bar there are MAJOR issues.