It's a paid product, you are not the product. We have 0 interest in your email content or data. Only in making it easy for you to run your agents without being stuck on your console.
Their privacy policy is far from GDPR compliant. In a legal sense, they do not respect data privacy rights of their customers at all.
It's a paid product, you are not the product. We have 0 interest in the content of your mails, or your data, we are interested making it easy for you to enjoy your life, so you're not stuck at your desk.
To me it seems that you have not paid sufficient attention to important parts of the business, and it is a red flag.
Most products fail on that alone, and that's the very basics. But happy to be proven wrong.