zlacker

Some people see "bug tracker" and think "a vetted report of a problem that needs fixing", others see "bug tracker" and think "a task/todo list of stuff ready for an engineer to work on"

Both are valid, and it makes sense to be clear about what the teams view is

>>lokar+(OP)
Agreed. Honestly, I think of those as two very different needs that should have very different systems. To me a bug tracker is about collecting user reports of problems and finding commonalities. But most work should be driven by other information.

I think the confusion of bug tracking with work tracking comes out of the bad old days where we didn't write tests and we shipped large globs of changes all at once. In that world, people spent months putting bugs in, so it makes sense they'd need a database to track them all after the release. Bugs were the majority of the work.

But I think a team with good practices that ships early and often can spend a lot more time on adding value. In which case, jamming everything into a jumped-up bug tracker is the wrong approach.