If a programmer creating their own software (or contracting it out to a developer) would be a bespoke suit and using software someone or some company created without your input is an off the rack suit, I'd liken these sorts of programs as semi-bespoke, or made to measure.
"LLMs are literally technology that can only reproduce the past" feels like an odd statement. I think the point they're going for is that it's not thinking and so it's not going to produce new ideas like a human would? But literally no technology does that. That is all derived from some human beings being particularly clever.
LLMs are tools. They can enable a human to create new things because they are interfacing with a human to facilitate it. It's merging the functional knowledge and vision of a person and translating it into something else.