zlacker

Yeah. I used to manage a team that built a kind of low-code SaaS solution to several big enterprise clients. I sat in on several calls with our sales people and the customer’s IT department.

They liked buying SAP or M$ because it was fully integrated and turnkey. Every SaaS vendor they added had to be SOC2, authenticate with SAML, and each integration had to be audited… it was a lot of work for them.

And we were highly trained, certified developers. I had to sign documents and verify our stack with regulatory consultants.

I just don’t see that fear going away with agents and LLM prompts from frontline workers who have no training in IT security, management, etc. There’s a reason why AI tech needs humans in the loop: to take the blame when they thumbs up what it outputs.