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Something tells me the granny on the bus can verify her age by going to the local service desk.

>>ameliu+(OP)
My experience with digitalisation is that the optional physical service desks quickly start disappearing once the younger generations start using digital equivalents.

Card payments and digital banking have closed most bank offices outside the larger cities. Mail dropoff boxes are slowly dying out. Paper bank invoices now cost extra (an unreasonable amount extra).

Granny may be able to verify her age, but the service desk won't necessarily be local.

>>ameliu+(OP)
Here's the official Dutch government solution for if your mobile phone doesn't have NFC, if they don't support your phone's OS, or if they actively went out of their way to block your android distribution: "go ask for another person's device then" https://www.digid.nl/stappenplan/id-check-toevoegen-aan-de-d...