Oh wow, that's frustrating! I hope you find someone to provide consistent care at a reasonable price. Btw do your parents live in a state with high cost of living or this is a general situation across the country?
>>malshe+(OP)
Midwest, so cost of living is relatively low to moderate. I don't have firsthand experience elsewhere but it's my understanding that what we experience isn't uncommon.
This is the third facility he's been in and options are limited because a lot of facilities aren't staffed to provide memory care. Unfortunately, there just aren't many options unless you're wealthy enough to have in-home care.