zlacker

Great piece. There was a point last decade where literally every person I encountered, upon hearing about my site, would start badgering me to "get an app." If asked what this hypothetical app could do that the site didn't, the answer was that it would just be good to have an app.

Now in 2025 my biggest app-pain is being in the already useless live support chat for a phone co or utility company and they keep insisting that I'll get actual support if I download their stupid app. Again, they can't cite a reason - it's just "better." For data-brokering, sure - for the user, barely ever.