If my phone keeps crashing or if the browser is slow or clunky then yes, it’s not on me, it’s the phone, but an LLM is a lot more open ended in what it can do. Unlike the phone example above where I expect it to work from a simple input (turning it on) or action (open browser, punch in a url), what an LLM does is more complex and nuanced.
Even the same prompt from different users might result in different output - so there is more onus on the user to craft the right input.
Perhaps that’s why AI is exempt for now.