This: "Important caveat: I’m discussing only the implications of LLMs for software development. For art, music, and writing? I got nothing. I’m inclined to believe the skeptics in those fields. I just don’t believe them about mine". I want to emphasize this. AI seems like a great 'first draft', but not a 'finished product'. In the hands of a programmer, a first draft is a great start. But pushing AI to frontline workers or customer support fails, as Klarna learned, because a first draft is not good enough.