Have no idea how they have such good reviews.
A shorter amount of expensive time with a consultant is more powerful if there is a solid reference to play with for longer before hand.
For instance, even WebMD might waste more time in doctor's offices than it saves, and that's a true, hallucination-free source, written specifically to provide lay-people with understandable information.
https://jamanetwork.com/journals/jamanetworkopen/fullarticle...
A stethoscope with microphone, analog-to-digital conversion, and digital signal processing can separate out heart sounds from lung sounds and amplify each separately, and AI analysis can learn to identify early stage problems that doctors can't yet hear.
Of course the downside of that may be a loss of skill, as we see happening with ECGs. The ECG analysis algorithms are so good now that lots of doctors don't even bother with anything more than a glance at the waveform, they just look at the text the algo provides. Understandable, when you're near the end of a 12-hour shift.
But potentially, AI based home diagnostic kits with these sorts of devices could save doctors' time.
> An unexpected secondary result was that the LLM alone performed significantly better than both groups of humans, similar to a recent study with different LLM technology.
They suspected that the clinicians were not prompting it right since the LLM without humans was observed to be outperforming the LLM with skilled operators.