>> "a lot of the code in our apps and including the AI that we generate, is actually going to be built by AI engineers instead of people engineers."
https://www.entrepreneur.com/business-news/meta-developing-a...
Ikea's been doing this for a while:
>> Ingka says it has trained 8,500 call centre workers as interior design advisers since 2021, while Billie - launched the same year with a name inspired by IKEA's Billy bookcase range - has handled 47% of customers' queries to call centres over the past two years.
https://www.reuters.com/technology/ikea-bets-remote-interior...
https://www.theguardian.com/business/2023/may/18/bt-cut-jobs...
>> “For a company like BT there is a huge opportunity to use AI to be more efficient,” he said. “There is a sort of 10,000 reduction from that sort of automated digitisation, we will be a huge beneficiary of AI. I believe generative AI is a huge leap forward; yes, we have to be careful, but it is a massive change.”
Goldman Sacs:
https://www.gspublishing.com/content/research/en/reports/202...
>> Extrapolating our estimates globally suggests that generative AI could expose the equivalent of 300mn full-time jobs to automation.
1) "We are serious, this is going to happen."
2) "AI is big right now so if we hype it we might get some money!"