> And the hardest users to deal with are the ones that insist on breaking the rules 10% of the time, and who refuse to stop. Even if they contribute positively much of the rest of the time, they create far too much work.
There is _always_ a technical solution here. If you can't figure it out, keep thinking. There's never a reason to ban/moderate your core users for 10% rule violations. Instead, that shows a weakness of the software. More transparency helps.