It's funny how finding out about corporate misdoing has almost a common ritual attached to it. First shock and dismay is expressed to the findings, then the company leadership has to say it was a mistake (rather than an obvious strategy they literally signed off on), we then bring up the contradiction. Does this display of ignorance from every side really need to take place? Why bother asking for an explanation, they obviously did the thing they obviously did and will obviously do as much as possible to keep doing as much of things like that they can get away with.