The worst of it is not that this one person is being ripped off (that's bad enough and I hope she gets some kind of resolution). The worst of it is that it shows the company and the people behind it who are making the big decisions are dishonest and unethical.
All the alleged "safety" experts in corporations and in government policy and regulators? All bullshit. The right way to read any of these "safety" laws and policies and regulators is that they are about ensuring the safety of the ruling class.