I got the feeling that the HSBC in Bellevue Washington catered primarily to overseas Chinese clients looking to buy homes in the Seattle area. Most of the employees spoke some dialect of Chinese. I have no idea about the loan officers, however.
>>seanmc+(OP)
Bellevue's population is ~14% Chinese, over 21,000 people, and mostly high income tech salaries. It would be bad business not to have Chinese speakers on staff.
>>FireBe+AB
You can have a tech vocabulary but not know what a secured property is for example. Maybe a non native would know the word secure and the word property and make an erroneous assumption.
It’s probably the biggest purchase in your life so it makes sense you want to know all details.
>>pchris+K4
Yes. But you know, Bellevue is almost as Indian (12%) as it is Chinese (14%), so HSBC is definitely specializing in this case. Not that I'm complaining. They also have a lot of customers who don't speak much english at all, obviously not techies (but maybe the aging parents of techies).