> Yes, you have; you're just misidentifying the product. Google, Facebook, Twitter, etc. do not make products for you and I, their users. We're just a side effect. Their actual products are advertising access to your eyeballs, and big data. Those products are highly optimized to serve their actual customers--which aren't you and I. The profit motive is working just fine. It's just that you and I aren't the customers; we're third parties who get hit by the negative externalities.
Yeap... you get it, the guy above you doesn't.
George Carlin said it best, "It's a big club... AND YOU AIN'T IN IT!"