zlacker

> "Every time a customer buys a printer, it's an investment for us. We are investing in that customer, and if that customer doesn't print enough or doesn't use our supplies, it's a bad investment." - HP CEO

"No HP product could possibly be a good investment for me" - Any & Every Sane Customer

>>bell-c+(OP)
Furthermore, if this were a sane analogy, HP would be paying us for the printer hardware and we would be returning the “investment” via paper and ink cartridges/toner.

>>Sparta+j1
Well, they aren't paying us, but the printers are most likely sold at a loss. So that part holds.

>>bell-c+(OP)
Maybe they shouldn't sell printers under cost and ink at a 98% profit per sale...

I would buy ink cartridges from the vendors if they were not twice as expensive and utilizing sleezy tactics like lying about being empty.

>>bell-c+(OP)
I'm looking out for HP by not buying their product and preventing them from making a bad investment in me.

If enough other people do the same, they'll be rich, right?

>>anamex+L1
The xbox was sold at a loss, that was an investment.

Convince me they sell those printers at a loss.

>>bell-c+(OP)
This reminds me of tipping culture. Provide a service, charge for it, and then complain when people don't voluntarily give more money than they have to.

>>ldough+R2
The first time my consumer HP printer refused to print my black-and-white document unless I refilled its magenta or whatever, I tossed it in the dumpster and bought an $80 Brother laser printer. Zero print problems, ever, since the switch. And the original toner cartridge lasted damn near forever, with cheap replacements.

You couldn’t pay me to use an HP printer anymore.

>>RobRiv+Z2
To be fair, Microsoft is also pretty heavy handed that only content which pays a licensing fee to MSFT can be run on the Xbox.

>>ldough+R2
Blame the short-sighted customers that are going printer shopping and see the $50 HP printer and the $150 $OTHER_BRAND printer and buy the HP without looking at the cost of supplies.

>>RobRiv+Z2
Sure: find me someone who indeoendently built a printer.

The technology behind them is insane for most of them costing less than $100

>>bell-c+(OP)
If my investments' success were dependent upon a bunch of people who don't have any personal interest in my investments being successful, then there's a high chance my investments won't be successful.

Seems an excellent justification for the board to fire the CEO for fiscal irresponsibility.

>>vineya+68
They ensured their investment had low risk

>>ldough+R2
That's the thing, isn't it? I would gladly pay $500 for "THE LAST PRINTER I WILL EVER NEED TO BUY", $650 if it came with a 10 year parts and labor guarantee.

No one makes what I want to buy.

>>Bizarr+cs
Every HP printer is the last HP printer you will ever buy.

>>Bizarr+cs
I worked at Lexmark around the time they tried this as a strategy. They sold a $300-400 inkjet printer whose (black) ink cartridges were priced at $5. It doesn't work, because the consumer is shortsighted and greedy and often self-defeating (see: the JC Penney pricing debacle).

>>Sohcah+V9
No. I blame the corporations that engage in illegal price dumping schemes and the US government which refuses to enforce antitrust regulations.

>>Euphor+Uy
Not in the days before Carly Fiorina was driving the ship.

>>a_wild+57
> refused to print my black-and-white document unless I refilled its magenta or whatever

Can't have you printing anonymously

https://en.m.wikipedia.org/wiki/Machine_Identification_Code

>>tansey+9O
For sure.

A place where I worked in the early 2000s used old-school HP laser printers. The one in my unit cranked through boxes and boxes of paper with no trouble at all. It was all heavy-gauge metal, and must've weighed 50 pounds at least.

Post-Carly, HP printers became the same flimsy Chinese crap as all the other brands. Carly's bright idea was to take flimsy Chinese crap, slap an HP label on it, and sell it for HP prices.

You can get away with that. Once. After that, no one is going to ever buy your overpriced junk again.

>>a_wild+57
I did the same thing. Love my Epson ECO Tank.