zlacker

This is stupid and just like Chamberlain with their MyQ snafu [1]. Assuming the developer did not steal the code, then this sort of work should be protected. If you have a public API, people should be legally allowed to use it and work against it. If you as a company don't like that, then make it harder for 3rd parties. If the open source code is abusive, then use a freaking WAF to protect yourself. But unless they are hacking yours system, stealing code, or being intentionally abusive there should be no legal recourse here.

Or... better yet, engage with these clearly VERY passionate customers. This is someone who not only bought your product but has donated hundreds or thousands of hours of their free time to making your product better. Better how? Because its works in a way your customers want that you don't otherwise offer. Instead of demanding take down, file a bug report with them to explain how the code is misbehaving. Bugs happen, maybe the developer didn't include an exponential fall off for outages. Whatever. Let them know and they'll probably fix it. Heck, you could use one of the in house developers to file a pull request to fix it yourself.

That's how you be the good guys. Instead of stomping on small projects of passionate customers, you engage with them. Make them even more a fan of your product, rather than a lifetime hater.

[1] https://www.home-assistant.io/blog/2023/11/06/removal-of-myq...