Checkr is a commonly used background-check tool, especially in tech, that allows for those with criminal histories to provide context for what's on their record [2], I'm curious if you've encountered it specifically.
To your post about being ghosted, that seems unfortunately to be a common theme in this period of staff contraction that may not be limited to those with criminal records [3], but reneged offers is a bummer, I'm sorry that's happened to you. There's a theme of "owning the narrative" among some formerly incarcerated people that may be worth considering.
Last, a useful resource on humanizing language for those of us without criminal justice histories [5].
[1] https://centerforjustice.columbia.edu/justicethroughcode
[3] https://medium.com/@k0ryk/everyones-getting-ghosted-dbf0fbaf...
[4] https://fortunesociety.org/wp-content/uploads/2020/12/final-...