zlacker

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1. whales+(OP)[view] [source] 2023-12-18 16:07:17
The dark pattern is that car dealership websites, and even car manufacturer sites (looking at you Ford) will drag you through an intricate design process only to land you on a form that will say "Thank you for customizing your dream car! We've sent your request to <salesperson> at <your nearest dealership>, they will call you" and it's completely disingenuous.

They gate these processes with lots of contact/lead gen questions so that you will get absolutely rekt with text messages, emails and phonecalls which adds insult to injury.

replies(1): >>giarc+mj1
2. giarc+mj1[view] [source] 2023-12-18 22:37:00
>>whales+(OP)
They have to put you to a dealership because Ford et al don't actually sell cars, a franchisee does. It's the same reason you can't go order a Big Mac on McDonalds.com. Also, if you are customizing a car, a dealer has to put in that order. Agree with it or not, that's just the way it works.
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