zlacker

Don't forget the "our options have recently changed" part that was recorded when Bush was in office

>>sidewn+(OP)
Or "our office is currently closed" and prevents you from using options that should be possible to use when no one is present. Maybe this is just a mistake some firms make, but in any case, what the hell is the point of having a phone tree or chat bot if humans need to clock in at your business for it to do anything?! I've had this happen on more than one occasion. There was a doctor's office that had a phone system that wouldn't provide the option to schedule an automated appointment unless you called within business hours, and there was a pharmacy I used once that wouldn't let me hear my prescriptions or order a refill because "the pharmacy is now closed." I never used that pharmacy again, obviously.

>>sidewn+(OP)
My other "favorite" is "we are currently experiencing a higher than usual volume of calls," which I hear literally every time.

>>sidewn+(OP)
...which always starts with "Please listen carefully," as if I'll suddenly start paying attention.

>>dr_kis+Zn1
It's like exponential growth. Each day, there are more calls than the day before. In a few years time, every person on the planet will be calling their line nonstop each day.