zlacker

We have 2 brothers for our small business, one as the main and the other as a backup (which we have also brought with us when traveling). We are heavy users, probably >10k pages every year, but we have only replaced the drum once and have successfully ignored the "optical photoconductor life over" message for nearly 2 years.

Once a new cartridge failed ("not recognized" error even though it was purchased through Staples) and the brother support person walked me through some secret squirrel reset code which I of course saved for future use. The fact I could get someone from the company on the line to help me was a rare experience for tech companies.

My only gripe with the toner cartridges is the requirement to enter a serial number to get a recycling mailing label. The serial numbers are miniscule.