zlacker

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1. cridde+(OP)[view] [source] 2023-11-27 12:05:28
I wonder what their yard sticks are because their sales process sucks.

I was just on Brother’s website thinking I would get a printer and 20 minutes later I’ve given up. Their website is really bad. In my first five minutes I think I closed the pop up advertising their Refresh ink program five times.

They have a soooo many models but thankfully there’s a help-me-choose button. I went through that and at the end it recommended something that had everything I need. But there’s no buy button at the end. The more information button says I need to contact a dealer for pricing.

I think checking duplex-copying pushed me into their business line (even though I chose home at the start). So I started over and skipped that option and at the end I got a different recommendation but again, no buy button and the only listed retailer was Walmart. I searched for it on Google and I think it might be a discontinued model.

Their help—me-choose function didn’t help much because my number one feature is that it not have DRM’d cartridges (ie accepts third party cartridges) and that’s not something you can filter by.

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