zlacker

I do think there is some brand loyalty.

People use "the chatbot from OpenAI" because that's what became famous and got all the world a taste of AI (my dad is on that bandwagon, for instance). There is absolutely no way my dad is going to sign up for an Anthropic account and start making API calls to their LLM.

But I agree that it's a weak moat, if OpenAI were to disappear, I could just tell my dad to use "this same thing but from Google" and he'd switch without thinking much about it.

>>morale+(OP)
good points. on second thought, i should give them due credit for building a brand reputation as being "best" that will continue even if they aren't the best at some point, which will keep a lot of people with them. that's in addition to their other advantages that people will stay because it's easier than learning a new platform and there might be lock-in in terms of it being hard to move a trained gpt, or your chat history to another platform.