The forms are for KYC activity, and agreements on what the limitations of liability are. The delays are to validate that the transfers are handled and secured, and ideally can't be charged back. The fees are to cover the costs of the people who do the work for that.
It's not perfect, but it's quite a bit better than the checks and balances that exist for folks who get hit by a scam and are convinced to go to a crypto kiosk and pay a scammer because they have been frightened by a threat to a loved one, or are taken in by a scammer about services being cut off, or desperately paying off a ransomware demand in the hopes that your business or personal records won't be leaked or published.