The two organizations in France who specialize in this are the ministry of health and education.
For health we have incompatible backend systems for a start.
Then there was a large project to digitalize the patient files. Millions of euros flew in, an atrocity was born, nobody used it.
After a few years, a brand new project was recreated, millions flew in and another abomination was born. I asked today at the pharmacy if I can use the digitalized version of my prescription (read: a picture I zm invited to take from within the app) and after a moment of reflection to understand what I was asking for they said absolutely not and that the app is crap, completely useless for health. My MD said the same.
I am waiting for the next project and will try to get it, I have a raspberry pi I do not use.
Education. We have platforms for regions that brings exactly nothing (nobody know what it is for) and in this you have an unrelated application with the actual information from school. It comes from a private company which is comfortably installed in the ministry so they provide the same shitty application every year. The "platform" I mentioned earlier was announced as collaborative and whatnot, yet it crashed on the first day of COVID lockout despite not providing any functionality, but blocking everything else.
Ah, our taxes system traditionally crashes the day before the deadline.
Ah, our gov't decided to digitalize our identity papers. 10 years after other countries in Europe (I saw the Polish system which is great). But wait! You expected that you could actually use this to identify yourself? Hahahahahah... Sorry. It is explitely stated that the app will not be used for identification purposes. So what the fuck is it expected to be used for?
I am angry because despite my utter love for my country, anything related to digitalization is run by complete idiots who have no idea about what a computer is.
I would love to be proven wrong by an application that works so that my patriotism can revive.